
Listening hearing.
Hearing listening.
Attention
Watching
Analysing
Questioning
Silence
Pausing
Repeating
Summarising
Paraphrasing
All skills told to be essential
trained on workshops
presented at talks.
Yet still misunderstood
“I hear you”
can mean anything
or nothing.
You heard
but did you listen?
You listened
but did you hear?
Hearing is listening
to what is said.
Listening is hearing what isn’t said.